Online contributions to the ministry of Christcity Church are considered to be non-refundable.
The refund policy for specific events is determined according to the nature of the event. (Such as Conferences and Concerts)
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at christcity@christcity.com with details of the product and the defect. You can send the item you consider defective to:
14788 – 156 St
Edmonton, AB
T6V 1J2
Canada
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.